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Back-Office Operations

  • Handling Orders & Fulfillment
    Now that you’ve set up a facility to receive orders, we can also help you to fulfill & attend to requests should the need arise.

  • Handling Delivery
    Depending on the nature of your product or service, some items are physically delivered, whereas others are given virtually via email, points or coupons.

  • Handling Fraud
    Taking an active interest in the orders you are getting is important. When in doubt, calling the customer to verify an order not only promotes goodwill, but also allows you to clarify matters.

  • Handling Payment Reconciliation
    All online payments go through a payment cycle that has to elapse before funds are credited into your bank-account. Confirm that the results in your system tallies with the one from your bank.

  • Do you need more information?
    Drop us a line or visit us to find out more about how we can assist you in your e-commerce-solutions.

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